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Support & Help

Have hard times using Mid.Bet or just wanted to ask a question about a promotion that wasn't covered in its terms? Here you will find all available methods to contact our professional support team.

Mid.Bet user support team is available 24/7, so your problems related to our website will be solved as soon as possible!

Email Support

If your question or inquiry is not urgent you can contact our user support team using e-mail via [email protected].

*by clicking the link you will be redirected to the e-mail draft in your mailing client.

Live Chat Support

If your inquiry is urgent (deposit or withdrawal issues, errors, etc) it’s better to contact our support in Live Chat.

To do so just click on the "Support" button in the right-bottom corner that available on any page of the website.

Additional notes

As said above, our team is available 24 hours a day and 7 days a week, but there are situations when tickets could be reviewed for a longer time. One of the reasons - a large number of active tickets.

Our support team is speaking different languages including Chinese, but it is possible that different language support (excluding English) will not be available 24/7.

If your query is urgent then it's better to contact our supports in English.